I purchesed a computer from cash convertors at Kings meddows in tasmania, when I got it home I found a number or problems with it and returned it the next working day so it could be repaired. The manager told me that it would take a week to fix it so that was fine they said they would contact me when it was finished so I waited and waitd then when the week was up i rang them back and was told that my computer had to be send to a technition and that he had fixed the modem and was waiting for a part to fix the cd rom as that was jammed shut. they would call me back when it was fixed. Aweek later I called them to find out if there was any progress and I was told that thier own computers were down and the same guy was fixing them that it would take a little longer bye this stage I have been waiting . weeks and they told me he was still working on it. so the third week came and went so I rang them again the promised me that it would bee fixd next week (week4) so duing the next week i rang again to see if it was done i was told the computer had some kind of virus that is why it was taking so long and that it would be there friday morning sometime. so on saturday i went into launceston (45k drive) to pick it up get there and was told that it was not there so I asked if they would ring and ask when it would be ready, they did and said that the bloke was not home and he would ring them back then they would ring me. Today I called yet again and was told that my computer is stuffed the modem that they claimed was fixed was stuffed and the person has'nt even fixed it yet and that it was going to cost them a packet to fix it and if I wanted to wait a few more months they would get around to it or get my money back or get another computer from them which is ok but i think it unfair to be lied to and to my expense in phone calls which were all STD and driveng in and out on a goose chase it is totally wrong and not a good thing to do to your customers.
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