We are an IT company from Mauritius and writing to u to seek some advice and help.
We recently place some order of IT products from an Indonesian company, here is the contact detail
Fantasi Jya
Jl. Gatot Subroto No. 108
Jakarta - 10120
INDONESIA
Telp. +62 21 91186024
+62 857 61488076
Web site: www.fantasijay.com
Email: sales@fantasija.com, fantasijay@gmail.com
Contact person: David Antono (Manager)
Sales Person: Aries Putra
Bank Name : Bank Central Asia
Bank Branch : Jakarta
Account Name : Fantasi Jaya
Account Number : 0030499646
Swift Code : CENAIDJA
Now the problem is that they send me a pro forma invoice amount USD 1752, but the following day I revise the order and the amount was USD 634 and thus they send me a new proforma. I had transferred the money in there given bank account on Monday 09 November. The shipping was suppose to be done on Wednesday by DHL. On Wednesday I did not get any reply from them not got the shipping proof. On Thursday I received a mail from a sales person informing me that there is a minimum order USD 1500, that I should place to enable them to do the shipment. I was not agreeable to that condition as they should not send me the proforma nor accept the payment. So I insisted that they send the shipment amounting to USD 1752 and put a hold on it, till they received the money and they accepted. On Friday I did not get any reply again so I send mail to the Manager, after that I got a mail from the sale person with a attachment of DHL receipt, after verification I found it was a fake receipt. After that I got another mail from the manager informing me that the sales person has taken the money from the company as I cancel the order, thus he has been fired from the company. He also told me that he will take full responsibility on what has happened, so he will send my product. After that I had been inform that the minimum order of USD 1500 should be place but still I did not accept it, as I no more have trust on them. So I requested then to return back my money. They inform that it only can be done at the end of November after getting the accounting report
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