Red Lion Cleaners (Philadelphia, Pennsylvania, United States)

2010-07-21  

Very bad customer service!

I came to this place 2 weeks ago to change a zipper at my summer dress. They owner took the dress and told me, the dress will be ready in 3 days on Saturday. I was leaving for vacation on Sunday...So, I came back to pick up mu dress and it wasn't ready. They took my dress out from the store to somebody house. The first think: dress in not in the store, the second: they took the zipper out and didn't replaced it, the reason was, they don't have the same size zipper.
I was very upset! The owner apologizes to me and told, then he is doing the service for free, no charge. I left the dress again, after all and come back to pick it up after my vacation.
When I came back, they charge me a fool price and the owner told me he don't remember his promise, he don't need me as his customer...
I never recommend this place to anybody! They made a mistake and I payed for it!
Don't go there!!!

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